2. Connectivity and Power
What your Alertify device’s LEDs mean
The LEDs on your Alertify device provide important information about its status. Here’s a quick guide to understanding what the different LED colors and patterns indicate. Device Not Setup When the device is not yet set up, the LEDs will display the ...
Ways to Prevent Device Tampering
At Alertify, we understand the concern from hosts, property managers and hoteliers that guests may simply just unplug the Alertify device and it will stop working. We have placed certain measures to prevent this from happening, such as equipping ...
How to change the unit my device is connected to
Follow these easy steps below to change the unit your device is connected to 1. Login to your Alertify account 2. Select ‘Devices’ on the left menu bar 3. Select the device you want to change the unit for 4. Under ‘Unit Name’ select the dropdown menu ...
My Wi-Fi Is Not Showing Up: How To Make Sure Your Wi-Fi Is Functioning On 2.4GHz
Make sure your Wi-Fi can connect to Alertify Most Wi-Fi routers have the option to connect to function on 5GHz or 2.4GHz, often at the same time. If you have been struggling to connect your Alertify device to your Wi-Fi, the next step to take is to ...
What Happens If A Guest Unplugs Your Device
Find out what to do if your Alertify device is unplugged While it is unlikely that a guest will unplug your device, it could still happen. If it does happen, do not worry. You will receive a notification when your device becomes unplugged, so you are ...
How To Turn Off Your Wi-Fi's "Auto-Join"
Turning off "Auto-Join" in your Wi-Fi settings will help ensure the smoothest setup experience possible Momentarily turning off the “auto-join” feature in your wifi settings will help your Alertify device connect to your wifi network faster and ...