What your Alertify device’s LEDs mean

What your Alertify device’s LEDs mean

The LEDs on your Alertify device provide important information about its status. Here’s a quick guide to understanding what the different LED colors and patterns indicate.




Device Not Setup

When the device is not yet set up, the LEDs will display the following pattern in sequence:

  • Green LED

  • Red LED

  • Flashing green LED

  • Flashing green LED






Device Cannot Connect

If the device shows the following pattern, it means it cannot connect:

  • Green LED

  • Red LED

  • Red LED

  • LED Off


In this case, please reach out to our support team at support@alertify.io for assistance.





Device Successfully Setup

Once the device is set up and working properly, the LEDs will display:

  • Green LED

  • Green LED

  • Green LED

  • LED Off


Temporary Connectivity Issues

After setup, you may occasionally notice the second LED turn red. This indicates that the device is struggling to connect to your internet. This issue is usually brief and might not last long enough to trigger a notification—it’s nothing to worry about.


Offline Notifications

If you receive a notification that your device is offline, it likely means that your WiFi connection is weak. To resolve this:

1. Reset your router.

2. Wait for the WiFi connection to stabilize.


The Alertify device will automatically reconnect once the internet connection is restored.


For any further questions or concerns, our support team is here to help at support@alertify.io.



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