What your Alertify device’s LEDs mean

What your Alertify device’s LEDs mean

The LEDs on your Alertify device provide important information about its status. Here’s a quick guide to understanding what the different LED colors and patterns indicate.




Device Not Setup

When the device is not yet set up, the LEDs will display the following pattern in sequence:

  • Green LED

  • Red LED

  • Flashing green LED

  • Flashing green LED






Device Cannot Connect

If the device shows the following pattern, it means it cannot connect:

  • Yellow or orange LED

  • Red LED

  • Green LED

  • Green LED


In this case, please reach out to our support team at support@alertify.io for assistance.





Device Successfully Setup

Once the device is set up and working properly, the LEDs will display:

  • Green LED

  • Green LED

  • Green LED

  • LED Off


Temporary Connectivity Issues

After setup, you may occasionally notice the second LED turn red. This indicates that the device is struggling to connect to your internet. This issue is usually brief and might not last long enough to trigger a notification—it’s nothing to worry about.


Offline Notifications

If you receive a notification that your device is offline, it likely means that your WiFi connection is weak. To resolve this:

1. Reset your router.

2. Wait for the WiFi connection to stabilize.


The Alertify device will automatically reconnect once the internet connection is restored.


For any further questions or concerns, our support team is here to help at support@alertify.io.



    • Related Articles

    • Alertify Cancellation, Refund, and Return Policy

      1. Payment and Subscription Renewals Payment for the subscription occurs automatically and annually through our payment gateway partner. Subscribers must provide accurate billing information, including name, billing address, and payment details. Once ...

    • Where To Install Your Alertify Device

      Not sure where to place your Alertify device? We’ve got you covered! Alertify is designed to monitor noise, indoor smoking, and occupancy levels in standard-size entertainment spaces. Since most guest violations happen in group settings, it’s ...

    • How to Change the WiFi Network Your Alertify Device is Connected To

      If you need to switch the WiFi network your Alertify device is connected to, it's a straightforward process that typically takes around 5 minutes. Below, we've outlined the steps you'll need to follow: Prerequisites: Be in the new unit with your ...

    • Is my Alertify device guest-privacy compliant?

      Alertify’s comprehensive noise monitoring system helps hosts monitor for guest violations such as noise and smoke violations. Each device is equipped with smart software that is able to detect noise decibel levels and measure air particulate matter. ...

    • What to Do If Your Alertify Device Is Offline

      Here’s what to do if your Alertify device is offline If your Alertify device is showing as offline, don’t worry—there are a few simple steps you can take to troubleshoot and get it back online quickly. Step 1: Check Your Wi-Fi Connection Before doing ...