How to Factory Reset Your Alertify Device

How to Factory Reset Your Alertify Device

If you're experiencing connectivity issues or need to start fresh with your Alertify device, performing a factory reset is a quick and effective solution. Follow the steps below to safely reset your device and prepare it for a new setup.

Step 1: Locate the Reset Pin Hole
Find the small hole at the bottom of the device - this is the reset port.

Step 2: Prepare the Device
Ensure the device is plugged into a power socket. It must remain powered throughout the reset process. 

Step 3: Insert a Pin
Take a pin or paperclip and gently insert it into the reset hole. 

Step 4: Hold for 30 Seconds or Until LEDs Flash Blue
Keep the pin pressed in for at least 30 seconds or until you hear a buzzing sound AND see all the LEDs flash blue.  
⚠️ Important: Do not remove the pin early - even if the devices buzzes, wait until the LEDs flash blue. 

Step 5: Remove the Pin
Once the LEDs flash blue, remove the pin.

Step 6: Wait for Reset Completion
After a short delay (a few seconds to one minute), a WiFi network named "Alertify AP" will appear in your list of available WiFi networks.
This confirms the reset was successful and the device is ready to be set up again.

Read the Alertify setup guide below: 


Got a question or need assistance? Send us a message at support@alertify.io

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