How to change the unit my device is connected to

How to change the unit my device is connected to

Follow these easy steps below to change the unit your device is connected to

1.     Login to your Alertify account

2.     Select ‘Devices’ on the left menu bar

3.     Select the device you want to change the unit for

4.     Under ‘Unit Name’ select the dropdown menu and click on the unit you want this device connected to

5.     Click on ‘Save’ and you have successfully changed your device’s unit

6.     Once this is done, head to ‘Integrations’ on the left menu bar

7.     Select the PMS you are connected to and go to ‘Link Unit’

8.     Here make sure that all of your units are linked to ensure your violation reports populate with guest data, guest alerts are active and the screening portal works

 

Once your units are linked, rest assured Alertify will do the rest!

 

Got more support questions? Reach out to us at support@alertify.io


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