Before You Begin

To make sure you can access and adjust your Alertify device settings properly, complete the following:

✅  Your Alertify device must be plugged in and connected

✅  Your building and unit must be created in the dashboard

✅  Your device must be assigned to a unit

✅  Your device should show as “online” in the Devices tab

👉 If you haven't done these steps yet, pause here and read our Getting Started with Alertify article first.

Step 1: Go to Your Device Settings

1. Log into your Alertify Dashboard
   
   

2. Click on the Devices tab in the top menu
   
   

3. Find your device in the list. Make sure the status says Online
   
   

4. Click on the device name or on the associated unit name to open its full settings

Device Online in the Devices Tab

If everything checks out—great job! Your Alertify device is up and running. Now it’s time to personalize your settings and unlock the full potential of your device.

Step 2: Open Monitoring Settings

Once you're inside the unit or device view:

1. Click on the tab labeled Monitoring Settings
   (You’ll see this in the top menu when viewing a unit)
   
   

2. This is where you’ll find all of your Alertify device settings, grouped by category:
   
   

• General
  
  

• Noise
  
  

• Smoke
  
  

• Occupancy
  
  

• Temperature
  
  

Let’s go through each one in detail

GENERAL SETTINGS

These are the basic preferences for how your device works.

• SMS & Email Notifications
  Toggle ON or OFF whether you want noise, smoke, temperature or occupancy notifications to be sent by text or email.
  
  

• Temperature Units
  Choose whether you want to see temperature in Celsius (°C) or Fahrenheit (°F).
  
  

• Time Zone
  Select your local time zone to make sure alerts and reports match your property’s local time.

General Monitoring Settings on the Dashboard

NOISE MONITORING SETTINGS

These control how your device detects and alerts you about noise.

• Enable Noise Detection
  Toggle this ON to start monitoring noise.
  
  

• Set Your Noise Threshold
  Click the ✏️ (pencil) icon next to “Noise Threshold” to pick your alert level.
  
  
  💡 Tip:
  
  

• Normal conversation: 60–70 dB
  
  

• Raised voices: 65–75 dB
  
  

• Loud music/parties: 80–110 dB
  
  

• First Notification Delay
  Choose how long noise must stay above the threshold before an alert is sent
  (e.g., 10 minutes of loud noise triggers an alert).
  
  

• Follow-up Notifications
  Set how often to receive repeated alerts if the noise doesn’t stop
  (e.g., after 15 minutes for up to 2 times).
  
  

• Custom Time Rules
  Set specific times to disable or adjust noise alerts—for example:
  
  

• Housekeeping hours
  
  

• Quiet hours after 10 p.m.
  
  

• Event exceptions

Noise Monitoring Settings on the Dashboard

SMOKE MONITORING SETTINGS

These alert you to cigarette or vape smoke in your property.

• Enable Smoke Detection
  Toggle this ON to monitor for smoke events.
  
  

• Follow-up Notifications
  Choose how often to be notified if smoke continues (e.g., every 10 minutes).
  
  

• Custom Time Rules
  Turn off smoke detection in times like:
  
  

• In smoke-friendly units

Smoke Monitoring Settings on the Dashboard

OCCUPANCY MONITORING SETTINGS

This helps detect when too many people are in the property.

• Enable Occupancy Detection
  Toggle ON to start monitoring for large gatherings.
  
  

• Set Maximum Occupancy
  Choose how many guests are allowed. If more people are detected, you’ll get an alert.
  
  

• Follow-up Notifications
  Choose how often to get repeat alerts if the issue continues.

Occupancy Monitoring Settings on the Dashboard

TEMPERATURE MONITORING SETTINGS

Great for protecting HVAC systems and ensuring guest comfort.

• Enable Temperature Alerts
  Toggle ON to monitor the temperature inside the property.
  
  

• Set Your Preferred Range
  Define a minimum and maximum temperature:
  
  
  For example:
  
  

• Minimum: 15°C (59°F)
  
  

• Maximum: 28°C (82°F)
  You’ll get an alert if the temp goes outside this range.

Temperature Monitoring Settings on the Dashboard

Update Notification Details

To edit who receives notifications, go to the Notifications tab. Enter the relevant email address and phone number—this is usually the host, property manager, or hotel staff. You can add multiple contacts to ensure the right people are notified.

Add E-mail and Mobile Numbers of Everyone Who Should Receive Alertify Notifications 

Create a Webhook

If you prefer to receive notifications through platforms other than SMS or email, you can set up a webhook.

Head to ‘Webhooks’ on the top menu while still in the Notifications section, enter your application's unique URL, select which types of alerts you’d like to receive, and click Save Webhook once you’re satisfied with your selections. 

Looking to get Alertify notifications in Slack? This article shows you how to set up a Slack webhook.

Want to get Microsoft Teams notifications for Alertify alerts? Follow this article to create an incoming webhook in Teams.

Add a Webhook by Entering a Webhook URL

View Live Monitoring Data

To see real-time data, navigate to the Unit tab and click on the unit’s name. This will open the Data page, where you can view live noise levels, air quality, and mold risk.

You can also:

• Adjust the timeframe to view data from a specific period
  
  

• Save the graph as a PNG file
  
  

• Download a CSV file with timestamps and corresponding noise levels

Live Noise Graph on Dashboard

PNG Downloaded Graph