Alertify AP is not showing up on my WIFI settings
Follow these simple steps to do a hard reset on your device
Alertify AP is not showing in your WIFI settings? Sometimes your device will stop emitting its WIFI signal after its been sitting for a period of time. To get it to emit that signal again, you will need to do a hard reset. Resetting your device is not as simple as unplugging and plugging it in again as it comes with a backup battery. Follow these simple steps below to perform a full factory reset on your device:
1. Locate your plugged-in device, locate the small hole at the bottom left and stick a pin in it, hold it there for 15-20 seconds until you hear a buzz sound and see all LED lights flash blue. PLEASE NOTE: it’s important for you to keep your device plugged in while resetting.
2. This will restart your device, and after 1-2 minutes, Alertify AP should show up on your WIFI again.
3. Connect to Alertify AP and then follow the set-up instruction in this guide.
Still need help? Reach out to our support team at support@alertify.io
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