How to integrate with Lodgify
Use Alertify's integration functions to simplify
Integrating Lodgify with Alertify allows you to seamlessly track guest information and ensure accurate after-incident reporting. By connecting your Lodgify account to Alertify, you’ll know which guests are in your units and automatically pull key details into Alertify’s after-incident reports when incidents occur.
Prerequisites
Before setting up the integration, ensure you have:
- An active Alertify dashboard account connected to your property.
- Alertify devices installed and connected to Wi-Fi in your properties.
- A Lodgify account with API access enabled.
Step-by-Step Integration Guide
Step 1: Retrieve Your API Key from Lodgify
- Log into your Lodgify account.
- Navigate to Settings.
- Select Public API.
- Under Generate your API Key, copy the API key displayed.
Step 2: Connect Lodgify to Alertify
- Log into your Alertify account.
- Go to the Integrations tab.
- Locate the Lodgify logo and click on it.
- Click Connect in the top right corner.
- Review and accept the terms and conditions.
- Paste your API key from Lodgify and click Continue.
Unit Import & Linking
Once connected, Alertify will import your Lodgify property units. Follow these steps to verify and link them:
Verify Unit Import
Go to the Integrations tab in your Alertify dashboard.
- Click on the Lodgify integration.
- Navigate to the Link Unit tab.
- You will see a list of units imported from Lodgify.
- If the unit’s button says Unlink, it is successfully linked.
If any unit is not linked:
- Click the Link button next to the unit.
- Select the corresponding unit from your Lodgify account.
- Click Create a link to finalize the connection.
Benefits of the Integration
- Automated Guest Information Sync: Ensure guest details are pulled into Alertify for accurate after-incident reports.
- Seamless Incident Management: Speed up dispute resolution by having key guest details readily available.
- Improved Property Monitoring: Gain visibility into which guests are staying in your units.
Watch the guide below
Troubleshooting & Support
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