2. Troubleshooting
Alertify AP is not showing up on my WIFI settings
Follow these simple steps to do a hard reset on your device Alertify AP is not showing in your WIFI settings? Sometimes your device will stop emitting its WIFI signal after its been sitting for a period of time. To get it to emit that signal again, ...
How to Change the WiFi Network Your Alertify Device is Connected To
If you need to switch the WiFi network your Alertify device is connected to, it's a straightforward process that typically takes around 5 minutes. Below, we've outlined the steps you'll need to follow: Step 1: Reset Your Device To begin, you'll need ...
If your device goes offline
Here’s what to do if your Alertify device is offline 1. Check that your Wi-Fi is working. If your Wi-Fi is working and your Alertify device has gone offline, wait 5 minutes to give your device time to reconnect. 2. After 5 minutes if your device does ...
How to reboot your Alertify device
Follow these simple steps to reboot your device Your Alertify device comes with a back-up battery installed, so rebooting is not as simple as unplugging your device and plugging it in again. Follow these simple steps below to reboot your device: 1. ...
If Your Alertify Device Does Not Connect To Your Wi-Fi
Use these helpful tips for all of your trouble shooting needs When getting to know a new device, bumps can occur along the way. Here are some go-to troubleshooting tips if your Alertify device is having trouble connecting to your Wi-Fi Make sure that ...