2. Troubleshooting
Alertify AP is not showing up on my WIFI settings
Follow these simple steps to do a hard reset on your device If you cannot find Alertify AP in your Wi-Fi settings, your device may have stopped broadcasting its Wi-Fi signal after being idle for some time. This is a common occurrence and can be ...
How to Change the WiFi Network Your Alertify Device is Connected To
If you need to switch the WiFi network your Alertify device is connected to, it's a straightforward process that typically takes around 5 minutes. Below, we've outlined the steps you'll need to follow: Prerequisites: Be in the new unit with your ...
What to Do If Your Alertify Device Is Offline
Here’s what to do if your Alertify device is offline If your Alertify device is showing as offline, don’t worry—there are a few simple steps you can take to troubleshoot and get it back online quickly. Step 1: Check Your Wi-Fi Connection Before doing ...
How to soft-reboot your Alertify device
Follow these simple steps to reboot your device Rebooting your Alertify device is different from simply unplugging and plugging it back in because the device has a built-in backup battery. This means it continues to function even when briefly ...
If Your Alertify Device Does Not Connect To Your Wi-Fi
Use these helpful tips for all of your trouble shooting needs Setting up a new device can sometimes come with small challenges. If your Alertify device is having trouble connecting to your Wi-Fi, use these troubleshooting steps to get it up and ...