2. Troubleshooting
How to Change the WiFi Network Your Alertify Device is Connected To
If you need to switch the WiFi network your Alertify device is connected to, it's a straightforward process that typically takes around 5 minutes. Below, we've outlined the steps you'll need to follow: Step 1: Reset Your Device To begin, you'll need ...
If your device goes offline
Here’s what to do if your Alertify device is offline 1. Check that your Wi-Fi is working. If your Wi-Fi is working and your Alertify device has gone offline, wait 5 minutes to give your device time to reconnect. 2. After 5 minutes if your device does ...
How to reboot your Alertify device
Follow these simple steps to reboot your device Your Alertify device comes with a back-up battery installed, so rebooting is not as simple as unplugging your device and plugging it in again. Follow these simple steps below to reboot your device: 1. ...
If Your Alertify Device Does Not Connect To Your Wi-Fi
Use these helpful tips for all of your trouble shooting needs When getting to know a new device, bumps can occur along the way. Here are some go-to troubleshooting tips if your Alertify device is having trouble connecting to your Wi-Fi Make sure that ...